Syracuse, New York , US - Avaya Inc., (NYSE:AV) a leading global provider of business communications software, systems and services, gave its annual BusinessPartner of the Year award to Nicom
Technologies, Inc.

Nicom received its award at the Avaya sales conference held in November. "Nicom has shown its expertise
in enabling its customers to take advantage of innovative technology and advanced features from
Avaya," said Todd Meister, vice president, North America Channels, Avaya.

Nicom rose from Silver to Platinum certification and grew 123% in sales of Avaya solutions, with a 212%
growth in sales from the Avaya Enterprise Communciations Group, which offers solutions to medium
and large customers.

"We are extremely proud to be named one of Avaya's BusinessPartners of the Year. This award reflects our team's dedication to customer service, technical knowledge and innovative product offerings. As our business has evolved to reflect the changing technology, our commitment to our customers has not. In the coming year we will strive to build on this foundation and continue to serve our markets as a leading BusinessPartner of Avaya," said Steve McOmber, Founder and President of Nicom Technologies.

About Nicom Technologies Inc.
Nicom Technologies assesses, designs and project manages the implementation of advanced
communications solutions that help businesses grow. With a unique approach that emphasizes both
customer service and technical know-how, Nicom is able to serve customers with an extensive range of communications solutions and components for both new and legacy equipment. With over 10 years of
history in the industry, Nicom has served over 25,000 customers nationally, ranging from small businesses
to FORTUNE 500® companies. For more information visit the Nicom Web site: http://www.nicomtech.com

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small,
Avaya is a world leader in secure and reliable Internet Protocol telephony systems and communications
software applications and services.

Driving the convergence of voice and data communications with business applications — and
distinguished by comprehensive worldwide services — Avaya helps customers leverage existing
and new networks to achieve superior business results. For more information visit the Avaya Web site: http://www.avaya.com