Avaya
S8100 Media Server |
| Features
/ Information |
| The
Avaya S8100 Media Server, an all-in-one integrated
telephony solution, is designed for small-sized
single sites, multiple sites, and/or branch
business locations with 80 to 180-stations.
With the S8100 there is a growth potential
from 450 stations (if embedded messaging is
disabled) to 240 stations (if messaging is
active). Other applications like messaging,
contact center and Integrated Management,
make the Avaya S8100 Media Server a robust
all-in-one communication solutions. |
|
| Additional
Information / Requirements |
- The Avaya S8100 Media
Server includes Avaya Intuity Audix messaging
integration which provides voice, fax
and text messaging along with text-to-speech
and Message Manager functionality - allowing
employees and customers to communicate
using tools they prefer, any time, anywhere.
It also supports networking, allowing
you to link locations and improve communications
among employees at multiple sites.
- The Avaya S8100 Media
Server also includes Integrated Contact
Center functionality to further enhance
your ability to meet customers’
needs, deliver calls to the best place
every time, improve agent performance
by enabling them to provide superior service
to internal and external customers, and
increase revenues through improved customer
care and management responsiveness.
- The Avaya Integrated
Management tools provide customers with
the option of centralized or localized
administration via the LAN and access
to administrative functions.
- Call accounting support
allows System Message Detail Recording
(SMDR) information to be automatically
written to the local system hard disk
- making this call data as easily accessible
as data on any other Windows NT workstation
within your LAN.
- In addition to these,
there are other applications powered by
Communication Manager that are available
to help maximize employee’s time,
improve efficiency and customer service.
These applications include:
- The Avaya Extension to Cellular
- Avaya IP Softphone
- Avaya IP Softphone for Pocket PC
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