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The Avaya Merlin Magix
phone system is a public branch exchange (PBX) with
a built-in ability to emulate a traditional key system.
The system uses
a single platform to deliver key communications capabilities—from
basic voice to Internet access—making it highly
cost-effective and easy to
install, service, maintain, and grow. This flexible
and scalable system is designed to meet the evolving
communications needs of small- and mid-sized businesses.
This solution is ideal for small companies looking
for the latest communications features, as well as
for larger companies who can install this system in
their branch offices. The system’s networking
capabilities enable multiple locations to communicate
across the public switched telephone network (PSTN)
or across an Internet Protocol (IP) network.
The Merlin Magix phone system
and Magix control units support
up to 80 lines and 200
extensions. Businesses can easily enhance their Merlin
Magix phone system by adding any of a growing number
of e-business, customer
service, Magix Messaging, Magix
control units, or computer telephony integration (CTI) applications
available
from Avaya and Avaya Independent Software Vendor (ISV)
partners around the world, including:
- Full communications capabilities
via the phone, Web,
video, or e-mail.
- Always on high-speed Internet
access.
- Comprehensive messaging capabilities
– including a unified messaging application
and browser based voice mail management.
- Support for wireless phones, cell
phone connectivity options
provides great mobility features.
- Magix
Messaging
The Merlin Magix phone system simplifies
administration and maintenance, which can reduce operating
costs. Programming is via a user-friendly, graphical
user interface (GUI)-based software application: the
Microsoft Windows-based System Programming and Maintenance
(WinSPM) software. This application provides on-screen
icons and menu choices to guide system administrators
through the administration process. WinSPM software
also provides convenient access to current system
information, giving businesses a comprehensive picture
of their system and station programming, instead of
isolated and less effective features or function screens.
With WinSPM, administrators can manage multiple Merlin
Magix systems and Magix control
units from an Internet connection anywhere
in the world. |
